SMS/Messaging Privacy Policy


Effective Date: 06/30/2025


Thank you for visiting our website. We are committed to protecting your communications privacy and handling your personal information with care and respect.


1. Information We Collect


When you use our messaging contact form, we collect the following information (Message & data rates may apply):

  • Name
  • Email address
  • Phone number
  • Address
  • City
  • Description of the services you are interested in


This information is voluntarily submitted by you when you fill out our contact form.


2. How We Use Your Information


We use the information you provide to:

  • Respond to your inquiries
  • Provide estimates and schedule services
  • Improve our customer service and communication


Your privacy is important to us. Auburn Collision Service will not sell, rent, or share your phone number or other personal information with third parties for marketing or promotion or any other reason, except as required by law. We are committed to protecting your information.


3. Data Security


We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.


4. Cookies and Tracking


Our website may use basic cookies to enhance your experience. These cookies do not collect personal information and are only used for basic website functionality.


5. Your Consent


By using our website and submitting your information through the contact form, you consent to the terms of this Privacy Policy (You can opt out of text messages any time by replying 'STOP').


6. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


7. How to Contact Us


If you have any questions, comments, or requests regarding this Privacy Policy, please contact us using the contact information shown on our site.